Now that you have successfully downloaded and installed the Duo Mobile app on your device, you are ready to move on to the next step of setting up your Duo Mobile account. Learn more about other types of devices you can enroll, like Security Keys, or different ways of using your phone to authenticate, like approving logins via phone call. Open Duo Mobile: Once the installation is complete, locate the Duo Mobile app on your device’s home screen and tap on its icon to open it. Other Supported Authentication Methodsĭuo supports a wide variety of devices that you can use in addition to Duo Push on You can add a new authentication device or manage your existing devices in the future via the Duo Prompt. Learn more about authenticating with Duo in the guide to using the Duo Prompt. If you get a Duo authentication notification on your device that you did not prompt, tap the ‘ I’m not logging in ‘ link in the Duo notification and then contact the WashU IT Service Desk right away by calling 31. Methods, we recommend recent versions of Chrome and Firefox. Start from to log in to WUSTL services and systems when they are available in the portal. MFA and 2FA Authentication Methods User-Friendly Authentication. For the widest compatibility with Duo's authentication Duo multi-factor authentication offers a range of powerful authentication methods to choose from and combine, such as biometrics, tokens, passcodes, the Duo Push mobile app, and more. Duo for Enterprise All Duo Small/Medium Business features, plus adaptive access policies, greater device visibility, plus advanced device insights and remote access solutions. Some browsers do not supportĪll of Duo's authentication devices (for example, Security Keys won't work with Internet Explorer). Desktop and mobile access protection with basic reporting and secure single sign-on. Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Using a browser or client application that shows the interactive Duo web-based prompt. The Duo Mobile app is recommended, but not required. Once ownership has been verified, and if you chose to use a mobile phone, you will have the option to set up and use the Duo Mobile app to acknowledge the 2-factor authentication. The Duo Mobile application so you can receive Duo requests via push notification andĭownload Duo Mobile App at the Apple App Store for iOSand at the Google Play Store for Android.ĭuo Mobile App minimum supported versions for Android and iOSĭuo prompts you to enroll the first time you log into into a web application when If you chose a mobile number, Duo can call you or send a text message with the verification code. The self-enrollment process makes it easy to register your phone or tablet and activate Visit Duo's Support Documentation for how-to's on setting up a smartphone or tablet.
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